Manufacturer Return Information

The following parts must be returned to the manufacturer in the event of a return. In some cases the manufacturer will assist in arranging warranty repairs in your area by an authorized service center for their product.

Products:

• Air Conditioners
• Refrigerators
• Water Heaters
• Generators
• Converters
• Satellite Systems
• Surge Protectors
• Air Compressors
• Hitches & Tow Bars
• Toilets
• Washers & Dryers
• Sealants.

Contact information for Manufacturers can be found below:

Dometic/Atwood - AC, refrigerator, water heater 

• Dometic Customer Service - 800-544-4881
• https://www.dometic.com/en-us/us

Coleman – Air Conditioners

• Suburban - Water Heaters
• Suburban Customer Service - 423-775-2131
• https://www.airxcel.com/rv/suburban/service-support
• https://www.airxcel.com/rv/coleman-mach/contact-us

Norcold Refrigerators

• Norcold Customer Service - 800-543-1219
• https://norcold.com/

Onan Generators

• Onan Customer Service - 800-286-6467
• https://www.cummins.com/generators/rv-generators

Yamaha Generators (EF2000iSV2, EF3000iSEB, EF4500iSE

• Yamaha Customer Service - 800-227-5963
• https://www.yamahamotorsports.com/models.php?action=lineup&line=power-product

Surge Protectors

• Progressive Industries Customer Service - 800-307-6702 X2
• To start a return claim, email: progressivetech@powerprodllc.com
• Southwire/TRC Customer Service - 727-812-0578 

Alterra/WFC

• Alterra Customer Service - 877-294-8997
• https://wfcoelectronics.com/contact/

 Firman Generators

• Firman Customer Service - 844-347-6261
• support@firmanpowerequipment.com

 Viair

• Viair Customer Service - 949-585-0011
• https://www.viaircorp.com/rvs-portables

 Winegard

• Winegard Customer Service - 866-609-9374
• https://winegard.com/
• help@winegard.com

King Controls

• King Controls Customer Service - 952-345-8147
• https://kingconnect.com/
• help@kingconnect.com

Thetford

• Thetford Customer Service - 800-543-1219
• info@thetford.com
• Demco
• Demco Customer Service - 800-543-3626
• https://www.demco-products.com/about-demco/contact-demco

Lippert/LCI

• Lippert Customer Service - 800-543-3626
• https://www.demco-products.com/about-demco/contact-demco

 PullRite

• PullRite Customer Service - 800-443-2307
• https://www.pullrite.com/
• customerservice@pullrite.com

Splendide

• Splendide Customer Service - 800-356-0766 x5
• service@westlandsales.com

Blue Ox

• Blue Ox Customer Service - 800-228-9289
• https://www.blueox.com/
• info@blueox.com

Girard

• Girard Customer Service - 949-259-4024
• Greenrvproducts.com

Dicor - Airxcel

• Dicor Customer Service - 800-837-2059
• https://dicorproducts.com/

Hughes Autoformers/Surge protectors

• Hughes Customer Service - 888-540-1504
• https://hughesautoformers.com/
• info@autoformers.com